TUTORIALS

How to Fix Unable to Install Apple Mobile Device Driver

11/03/2025

2624

Follow these steps to resolve driver installation issues when casting from iOS devices.

 

iOS Casting Driver Installation Failed?

 

When connecting an iOS device (such as an iPhone or iPad) to your computer via USB, the client may display an installation error while attempting to install the casting driver.

 

How to Fix Unable to Install Apple Mobile Device Driver

 

If this occurs, please follow the steps below to resolve the issue.

 

Step 1: Uninstall the existing Apple USB driver

 

1.  Right-click This PC (or My Computer) and select Manage.

2.  Go to Device ManagerUniversal Serial Bus controllers.

3.  Locate Apple Mobile Device USB Driver, right-click it, and select Uninstall device.

 

Step 2: Reconnect your device

 

After the driver has been successfully uninstalled, unplug your iPhone or iPad, then reconnect it to your computer.

 

3uAirPlayer will automatically reinstall the necessary casting driver, and the connection should work normally.

 

How to Fix Unable to Install Apple Mobile Device Driver

 

Tip:


If the issue persists, ensure Apple Mobile Device Service is running on your computer or try restarting both your PC and device before reconnecting.

Windows
Mac OS
iOS
Linux
3uTools
Win 64-bit For this device
V9.0 2025-11-11
Download
Win 32-bit For this device
V9.0 2025-11-11
Download
3uTools
Intel Chip How to Identify Chip Type
V9.0 2025-12-02
Download
Apple Silicon
V9.0 2025-12-02
Download
How to Identify Chip Type
1.  Click the Apple icon in the top-left corner of the screen and select About This Mac.
2.  Check the Processor or Chip field to determine if it is "Intel" or "Apple".
Please use the 3uTools PC client to install the iOS client:
1、 Install either the Windows or Mac version of 3uTools on your computer
2、 Open the PC client and connect your device to the computer via USB cable
3、 After the connection is successful, wait for the computer to automatically install the mobile app for the device, or locate “Install Mobile App” on the computer and manually click to install.
3uTools
deb file
V3.01 2025-11-20
Download
rpm file
V3.01 2025-11-20
Download
Windows
Windows
iOS
iOS
Android
Android
TV
TV
3uAirPlayer
Win 64-bit For this device
V6.0.2 2025-11-19
Download
Win 32-bit For this device
V6.0.2 2025-11-19
Download
iOS Device Mirroring (No App Required)
1、 Install 3uAirPlayer on the Windows PC
2、 Open Control Center and select Screen Mirroring
3、 From the list, choose your PC to start mirroring
4、 Or connect your iOS device to the PC via USB to begin mirroring
Scan to get "3uAirPlayer" App
3uAirPlayer TV V1.0.18
2025-11-28
TV System Requirements: Android 7.0 or later
Download the TV installation package, copy it to a USB drive, insert it into your TV or set-top box, then select the file from the home screen to install.