What should you do when you got the error message in app store that your purchase could not be completed? This tutorial will show you the method with several Apple customer service number.
Method A
* Restart your iPhone/iPad.
* Go to Settings app, click General -> Reset -> Reset Network Settings.
* Go to Settings app, click General -> Restrictions -> enter password -> check if you’ve enabled In-App Purchases.
* Get online support from Apple.
Method B
* Open the iTunes -> Choose Store option there -> Click on Sign in option-> Enter your Apple ID & Password -> click on Sign in.
* Again Choose the Store -> Click on View Account option -> Enter your Account password to View Account.
* Click on Edit option to the right of Payment Page -> From the Apple Account Information Page -> Click on the Done button there (After Updating all the information) -> After completing, close all tabs.
For detailed tutorial, please click how to fix purchase could not be completed error in App store.
You may take the following Apple customer service number as reference:
China: 400-666-8800
Hong Kong: (852) 2112-0099
Macao: 0800-111, 800-708-5413
New Zealand: 0800127753
Malaysia: 1-800803638
Australia: (61) 1300321456
Singapore: 800-186-1087, (65) 6835-1812
Indonesia: 08001027753
Japan: 0120-27753-5, (81) 3-6365-4705
Vietnam: 1800 1127