NEWS
Apple Tells Congress It Hasn't Been Profiting From Repairs in Response to Antitrust Probe
2839
2019-11-21
Posted by 3uTools

As part of an antitrust probe, the U.S. House Judiciary Committee sent a letter to Apple in September with questions about its policies for the App Store, product repairs, and more. Apple has since responded, and while many of the responses are predictable, the letter reveals a few noteworthy details. 

Apple Tells Congress It Hasn't Been Profiting From Repairs in Response to Antitrust Probe
For example, when asked to identify the total revenue that it has derived from repair services since 2009, Apple said "the costs of providing repair services has exceeded the revenue generated by repairs" in each year over that period. 

Apple also said it has invested "billions of dollars" in Apple Maps since the app was released in 2012. Apple is currently in the process of revamping its Maps app with much more detailed mapping data, with the improvements now available in 27 states fully and another six states partially. 

Apple defends many of its policies throughout the letter. For example, Apple says third-party web browsers on iOS devices must use its WebKit framework due to user privacy and security considerations. Apple gives a similar explanation for why third-party apps cannot be set as default on iOS devices. 


Source: Macrumors

Related Articles
CBC News Uses Hidden Camera to Investigate Apple Repair Practices Apple Expands Self Service Repair in Europe, Now Covers iPhone 15 and M2 Macs Apple Expanding Independent Repair Provider Program Worldwide Apple's Parts Store for Do-It-Yourself Repairs Will Be Operated By a Third Party Tim Cook 'Feels Good' About Apple's Self Service Repair Initiative Apple Repairing Certain iPhone 12 Models Sold in UAE Over Sound Fault Apple Launches Self Service Repair Program for iPhone Apple Says iPhones Will Better Support Third-Party Displays and Batteries Later This Year